Log in
Contact Us

Elevate

The Elevate option is designed for companies that are growing and may have some turnover in the sales department. With one consistent training for your entire company that you can implement easily, you will no longer be held back from the growth that is necessary to get your company to the next level. 

  • Includes the CRISPY Community private Facebook page
  • Includes the QuickStart Learning Program
1 Year Access
Monthly Subscription

Elevate program includes:

  • (24) Self-Paced Training & Coaching Videos
  • One-Year Access (5-Users)
  • Digital Sales Workbooks (5)
  • Certificates of Completion (5)
  • Personal Sales Evaluation (5)
  • Quarterly Refreshers (Live)
  • DISC Training for Customer Service Excellence (See below for product explanation)
  • Market Research Pricing Workbook (See below for product explanation)

Perfect for larger up and coming companies with 2 + students

DISC Training for Customer Service

DISC Training for Customer Service Excellence

Our DISC Training program is designed to streamline your customer service approach by teaching you how to adapt your communication style to meet the unique needs of different personality types.

Purpose

Let’s face it – we’ve all had those moments where we just couldn’t connect with a customer. Frustrating, right? That’s where our DISC Training comes in. We’ll show you how to read people like a pro and speak their language. It’s like having a secret superpower!

What You'll Get

  • A comprehensive understanding of the four DISC personality types: Dominance, Influence, Steadiness, and Compliance
  • Practical strategies to identify customer types quickly and effectively
  • Tailored communication techniques for each stage of customer interaction
  • Tools to turn challenging situations into opportunities for relationship building

You'll Learn

  • The art of DISC mind-reading (okay, not really, but close enough!)
  • Ninja-level techniques for:
    • Making awesome first impressions
    • Keeping customers coming back for more
    • Building relationships that last
    • Turning frowns upside down when problems pop up
    • Leaving customers with warm fuzzies, even when saying goodbye
  • Quick-draw responses for every personality type (no more awkward silences!)
  • The secret sauce for making any customer feel like a VIP
  • Problem-solving skills that’ll make you feel like a customer service Jedi

Elevate your customer service skills and create memorable experiences for every customer, regardless of their personality type. Join our DISC Training program and transform your approach to customer interactions!

Market Research Pricing Workbook

Cleaning Business Market Analysis Guide

Our Market Analysis Guide is designed to empower cleaning business owners to uncover crucial insights about their local market and competition, helping you refine your strategies and boost your business performance.

Purpose

Let’s face it – in the cleaning business, standing out can be tough. Ever wondered how your competitors always seem one step ahead? That’s where our Market Analysis Guide comes in. We’ll show you how to become a market research ninja, uncovering secrets that’ll give your business that extra sparkle!

technology, laptop, keyboard
macbook pro displaying group of people

What You'll Get

  • A comprehensive understanding of your local cleaning market landscape
  • Practical strategies to gather intel on your competitors without blowing your cover
  • Tailored techniques to analyze pricing, services, and customer experience
  • Tools to turn market insights into actionable business strategies
  • A step-by-step process to conduct your own professional-grade market analysis

You'll Learn

  • The art of competitor identification (it’s like Where’s Waldo, but for cleaning businesses!)
  • Sherlock Holmes-level techniques for:
    • Scoping out competitor pricing without raising suspicion
    • Uncovering the secret sauce in their service offerings
    • Decoding their customer service playbook
    • Turning market gaps into golden opportunities
    • Polishing your own strategies based on market insights
  • Ninja-level mystery shopping skills (you’ll feel like a secret agent, minus the cool gadgets)
  • The secret formula for analyzing online presence and ratings (no complex algorithms, we promise!)
  • Data crunching skills that’ll make you feel like a market analysis superhero
Woman In Black Blazer Sitting On Black Office Chair

Elevate your cleaning business strategy and create a market-savvy approach that sets you apart from the competition. Use our Market Analysis Guide to transform your business decisions from guesswork to data-driven brilliance!

Ready to dive in? Grab your metaphorical magnifying glass, and let’s start investigating! Your path to becoming the Sherlock Holmes of the cleaning world starts here.

1 Year Access
Monthly Subscription

Embark on Your Sales Growth Journey Now!

Uncover the art of effective listening! Revamp your sales with our comprehensive, 24-module, 12-week program.

Transform your sales approach, build enduring customer relationships, and learn valuable life skills today.

Explore our levels of access below!

Basic

$2995/year

Single User

Best in class features, including:

  • 24 Self-Paced Training & Coaching Videos
  • CRISPY Community (Private FaceBook group)
  • One Year Access (1-User)
  • Digital Sales Workbook
  • Quizzes & Assessments
  • Single User License
  • Quarterly Refreshers (Live)
  • DISC Training for Customer Service
  • Market Research Pricing Workbook
  • QuickStart Learning Program
  • Business Office Staffing Analysis
Get Started

BEST VALUE

Elevate

$5995/year

Up to 5 Users

Best in class features, including:

  • 24 Self-Paced Training & Coaching Videos
  • CRISPY Community (Private FaceBook group)
  • One Year Access (5-Users)
  • Digital Sales Workbook (5)
  • Certificate of Completion (5)
  • Personal Sales Evaluation (5)
  • Quarterly Refreshers (Live)
  • DISC Training for Customer Service
  • Market Research Pricing Workbook
  • QuickStart Learning Program
  • One free "Call Breakdown" a month
  • Business Office Staffing Analysis
Elevate Your Sales Skills

Mastery

$9,995/single payment

Unlimited Users

Best in class features, including:

  • 24 Self-Paced Training & Coaching Videos
  • CRISPY Community (Private FaceBook group)
  • Lifetime Access
  • Digital Sales Workbook
  • Certificate of Completion
  • Personal Sales Evaluation
  • Quarterly Refreshers (Live)
  • DISC Training for Customer Service
  • Market Research Pricing Workbook
  • QuickStart Learning Program
  • Three free "Call Breakdown"s a month
  • Business Office Staffing Analysis
Master the Art of Sales
Listening Sells
(949) 946-6673
Youtube Facebook X-twitter Linkedin Instagram

© 2023 Listening Sells. All rights reserved.

Listening Sells

(949) 946-6673

Linkedin

Maria Dorian

Relationship Coach

Tenacious / Empathetic / Inclusive

Maria is an approachable and laid-back entrepreneur with a passion for selflessly supporting and helping other business owners realize their dreams through growing and scaling their businesses. She teaches maid service owners how to achieve a healthy work-life balance while avoiding the stress oftentimes associated with business ownership.

Her entrepreneurial journey began in Austin, Texas, where she masterfully grew her maid service from a mop and broom to an operation with over 30 employees through 14 years. During that time, she proudly co-founded Quality Driven, a software product that helps with internal and external feedback and reviews.

Linkedin

Dan Smith

Innovative Coach

Articulate / Technical / Versatile

Dan Smith is more than an entrepreneur—he’s your business ally. Known for transforming the status quo with Home Maid Better, Dan is committed to taking businesses from good to inspirational. Having founded the company in 2016 in Oklahoma City, he used his technological prowess to elevate it from an idea to a booming local business in under five years.
‍
His 2021 venture, Business Maid Better, is where he brings his valuable insights to your doorstep. As the principal technology translator, Dan provides consulting, sales enhancement, operational efficiency, and marketing solutions to supercharge your business vision and growth with your best interest at the forefront of the partnership.

Linkedin

Liz Trotter

Accountability Coach

Curious / Helpful / Direct

Liz is a dynamic entrepreneur and business strategist, the driving force behind Core Profit Builders. With an impressive track record in the business world, she has been at the helm of American Maid Service in Olympia, WA, since 1993, successfully overseeing operations as an absentee owner. Alongside her devoted husband, Tim, Liz is a real estate investor and developer who owns 120+ rentals.

As a Certified High-Performance Coach (CHPC), Liz uses her certification, along with extensive DISC training and three decades of experience in the cleaning industry, to help people at all levels “get out of their own way.” Her passion for personal growth is reflected in her voracious reading habit, with Liz devouring an average of 100-150 books per year.