Courses

Stop losing callers to your competitors

Your phone rings. Your sales person "sounds nice" and people love them — but, if they aren't closing, they aren't selling.

The problem isn't your pricing or your service—it's that most cleaning business teams aren't trained to have sales conversations. They're just answering questions and hoping people book. Aka: "Order takers".

This course changes that. Your team will learn exactly what to say (and what NOT to say) to turn more inquiries into confirmed clients—without scripts or pushy tactics.

Turn your team into confident closers

Built specifically for cleaning companies.

This course teaches your sales and customer staff how to handle price objections, build trust fast (and why that matters!), and close more — even if they've never "sold" anything before or think of themselves as "sales people".

What your team gets

Everything they need to start booking more jobs - starting TODAY!

• Learn By Doing
  Your team will have the resources to practice the 40 + Listening Sells strategy concepts. We will make sure they fully understand each concept before moving on to the next lesson.
• The Non Script
  We get it, because we've been there ourselves: As maid service owners, we tend to believe that the power in sales simply lies in having a good script. Instead of a script, Listening Sells teaches a FRESH concept that our students love: The power of the 'Unscript'.
• Get Unstuck Fast
  Access our community of cleaning business owners who've been there. Get answers to tricky situations, share what's working, and steal ideas that are filling schedules. … Plus, it's a new brainer investment! ONE single weekly, bi weekly, or monthly sale can (and usually does) cover, in full, the price of the sales course. A world of knowledge for them zero risk to you.

How it works

Step 1

Pick your course

Step 2

Participate in the CRISPY Community

Step 3

Sign up for the monthly Listen and Win Challenge

Step 4

Watch your business rocket with new sales

Perfect courses for you if:

• You need a DONE FOR YOU option
  A complete program from start to finish with continuous learning baked right in. Set it and forget it!
• You struggle to stay on track - even when the content is GREAT!
  Live sessions, quizzes, multiple formats and accountability tools built into the program. Weekly support
• Taught By Operators, Not Consultants
  Real strategies from cleaning business owners who've converted thousands of calls into booked jobs and currently do sales across multiple businesses.
• You don't have time to research all the best ways to sell.
  Everything you need to sell in the home service industry already curated just for you.
• You need to get people up to speed on selling YOUR service FAST!
  A QuickStart learning program to get new people up to speed quickly
• You have people to train, but turnover more quickly than you'd like
  Options for companies who already know that sales training is both necessary for newly hired sales staff as well as seasoned sales people who could use a refresher, accountability, or new strategies to keep up to date with the latest sales trends.

Your team will learn how to:

• Get Repeat Customers
  We will teach upselling techniques - that work.
• Turn Price Objections Into Booked Jobs
  Master the 3-minute conversation that makes your service feel worth every penny—without dropping your rates or sounding pushy or manipulative.
• Stop Losing Sales
  Learn exactly what questions to ask so prospects feel heard—and often times prevent objections before they even happen.
• Handle Tough Calls With Confidence
  Know what to say and handle calls when someone has a tough personality, confused, or comparing you to the "$79 whole house" competitor down the street.
• Close More Sales (Even On Your Team's First Week)
  Give new your new hires, seasoned sales people, and VAs a proven framework so they sound professional and convert calls—no experience required.